Privacy Policy

Tri-County Career Academy (TCCA) respects your privacy and is committed to handling personal information responsibly.

This Privacy Policy explains how we collect, use, disclose, and protect information obtained through our website, course registration forms, student communications, certificate verification services, employer training inquiries, and related online services.

By accessing our website, you can review the information practices described in this policy. Certain services or communications may require your consent where applicable.

We may collect the following categories of information:

• Names and contact details
• Employer or organization information
• Course registration and attendance records
• Student support inquiries, including requests for reasonable adjustments
• Certificate and credential information
• Payment-related transaction details
• Marketing subscriptions and communication preferences
• Website usage and analytics information, where collected

We may collect information through the following methods:

• Website forms
• Course registrations
• Contact and employer inquiry forms
• Student communications
• Certificate verification requests
• Newsletter subscriptions
• Cookies and website analytics, where applicable

Some information is provided directly by you, and some website usage information may be collected automatically where applicable.

Tri-County Career Academy may use your information to:

• Process course registrations
• Communicate about classes, schedules, and updates
• Provide training support and student services
• Respond to inquiries and support requests
• Manage employer or group training requests
• Verify certificates and training completion records
• Improve website performance and user experience
• Send relevant administrative or service-related messages
• Maintain internal records and compliance documentation

We only use personal information for appropriate business, training, communication, and administrative purposes.

Tri-County Career Academy uses FluentCRM Pro, a WordPress-based customer relationship management and email marketing system, to manage contact information, email subscriptions, course announcements, and student communications.

TCCA uses Amazon Simple Email Service (Amazon SES), provided by Amazon Web Services, to deliver outgoing emails, including registration information, class reminders, administrative notices, and promotional communications.

Information necessary for email delivery and related processing may be shared with Amazon Web Services.

TCCA may send promotional emails about upcoming courses, training opportunities, and related programs in accordance with applicable marketing and privacy requirements.

Recipients may unsubscribe from promotional communications at any time using the unsubscribe link included in marketing emails or by contacting TCCA directly.

Unsubscribing from marketing communications does not prevent delivery of necessary administrative messages concerning existing registrations, payments, class schedules, or certificates.

Tri-County Career Academy does not sell personal information.

We may share information only when necessary with:

• Payment processors
• Website hosting or technology providers
• Course administration or registration tools
• Authorized TCCA staff or instructors
• Employers or organizations, where applicable and appropriate
• Legal, regulatory, or compliance authorities if required

Any third-party service providers are expected to handle information responsibly and only for the purpose of supporting TCCA services.

When you register for a course, we may collect information needed to confirm your enrollment, process payment, send course details, issue certificates, and maintain training records.

TCCA uses third-party payment processors, including PayPal and Stripe, where applicable, to process payments for course registrations.

Payment providers process payment information according to their own security and privacy practices. We encourage you to review the privacy policy of the payment provider you use.

If you use the certificate verification feature, limited certificate-related information may be used to confirm course completion and credential validity. This information may include:

• Student name
• Course name
• Completion date
• Certificate identification number
• Verification status

Certificate verification is intended to help students, employers, and approved parties confirm training completion.

The TCCA website may use necessary cookies and, where implemented, analytics or similar technologies to understand website performance, remember preferences, support basic website functionality, and improve the visitor experience.

Where analytics or similar tools are used, they may collect information such as page visits, traffic sources, device type, and browsing behavior. Depending on the tools used, this information may be linked to a browser or device.

You may manage or disable cookies through your browser settings, though some website features may not function as intended. Additional cookie or privacy controls may be provided where available.

Tri-County Career Academy takes reasonable technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

These protections may include appropriate access controls, secure website connections, software maintenance, and other safeguards based on the nature of the information collected.

No internet-based system can guarantee absolute security. TCCA reviews its information handling practices and takes reasonable steps to safeguard personal and student information.

Tri-County Career Academy retains personal information only as long as reasonably necessary for registration, training, certification, communication, legal obligations, compliance purposes, or legitimate business needs.

Certain training and certification records may need to be retained for compliance or verification purposes. When information is no longer needed, it may be deleted, archived, or anonymized in accordance with applicable requirements.

You may contact Tri-County Career Academy regarding access, correction, communication preferences, and applicable privacy rights, including requests to:

• Update or correct your personal information
• Ask how your information is used
• Request removal from marketing or other non-essential communications
• Ask questions about data protection
• Request access to certain records, where applicable

Some information may need to be retained for official certification verification, continuing education compliance, or legal obligations.

The TCCA website may contain links to third-party websites, platforms, payment providers, or external educational resources.

Tri-County Career Academy is not responsible for the privacy practices, content, or security of third-party websites. Visitors are encouraged to review the privacy policies of external sites directly.

Tri-County Career Academy’s website and training services are intended for students, working professionals, employers, and adult career learners.

We do not knowingly collect personal information from minors through this website. If you believe a minor has submitted personal information, please contact us immediately so we can review the request.

Tri-County Career Academy may update this Privacy Policy periodically to reflect improvements in website functionality, services, regulatory standards, or internal operational practices.

The current version will always remain published on this page with the date of last revision indicated.

If you have any questions about this Privacy Policy or wish to exercise your data privacy preferences, please reach out to our team:

Tri-County Career Academy

Email: info@tricountycareer.com

Phone: 760-385-3633

Location: San Marcos, California