Frequently Asked Questions

TCCA offers instructor-led training in workplace safety, OSHA programs, Lean Six Sigma, and other professional development areas.

The best course depends on your industry, career goals, experience, and employer requirements.

Review our Courses & Training page to compare available programs, or contact our team for assistance selecting the most appropriate training.

OSHA 10 provides introductory workplace safety and health awareness training and is commonly taken by entry-level workers. OSHA 30 provides more extensive hazard awareness training and is often appropriate for supervisors, safety personnel, and workers with safety responsibilities. OSHA 10 and OSHA 30 are OSHA Training Program courses, not professional certifications. Successful completion of an authorized course results in the appropriate OSHA/DOL completion card.

No. USACE EM 385-1-1 training addresses safety and health requirements associated with U.S. Army Corps of Engineers work and certain federal or military projects. OSHA 30 is part of the OSHA Training Program. They cover different requirements, and completing one does not automatically replace the other. Check your employer's or contract's specific training requirements.

TCCA offers select courses through live Virtual Instructor-Led Training (VILT) via Zoom and in-person instruction. Training formats vary by program and scheduled class. Check the individual course listing to confirm the available delivery format.

Many TCCA courses are suitable for participants without prior experience. Some advanced programs may be more beneficial to individuals with relevant industry knowledge or experience. Review the individual course description for any prerequisites or recommendations.

Tri-County Career Academy (TCCA) provides paid professional training programs for individuals and employers. Veterans, active-duty service members, eligible spouses, and other qualifying military-connected participants may have access to certain free training opportunities through Veterans Transition Support (VTS), a separate nonprofit organization. Eligibility, course availability, and registration requirements vary by program. Visit Veterans Transition Support to explore available free training opportunities.

Visit the Courses & Training page, select your desired course and scheduled date, and follow the registration and payment instructions. Make sure your name and contact information are accurate. Registration names must match your student certification records.

Available payment methods are displayed during registration or checkout. TCCA may offer payment processing through approved providers, including PayPal and Stripe, depending on the course. Follow the instructions associated with your selected class.

Eligible participants may be offered Pay Later or installment options through supported payment providers. Availability depends on the checkout provider, eligibility, and approval. TCCA does not guarantee financing approval.

After successfully completing registration, check for confirmation from the registration or payment system. Review the course instructions and save any confirmation information. If you do not receive confirmation, check your spam or junk folder before contacting TCCA.

Yes. Employers and workforce organizations can contact TCCA to arrange group training or discuss registration for multiple participants. Visit the Employer & Group Training page to submit an inquiry.

Yes. TCCA requires students to keep their cameras on as instructed for attendance verification, participation, and training monitoring. Students must participate throughout the class and comply with course-specific attendance and participation requirements. Failure to meet these requirements may affect successful completion.

A laptop or suitable tablet is required for TCCA virtual classes. Smartphones are not permitted. Students must also have reliable internet access and functioning audio and video capabilities.

No. Students must be fully engaged in training. Driving, working, or performing other activities that interfere with participation is not permitted during live instruction.

Yes. Students must complete all required instructional hours and meet the attendance requirements for their course. Missing required training time may prevent successful completion or issuance of completion documentation.

Attempt to reconnect immediately and contact TCCA using the communication instructions provided for your class. Technical interruptions do not automatically waive required attendance or instructional hours. Any arrangements for missed instruction must comply with the applicable course requirements and TCCA policies.

Completion documentation depends on the training program. Students who successfully complete an authorized OSHA course receive the appropriate OSHA/DOL completion card. Other TCCA programs may provide a TCCA course completion certificate or other course-specific documentation. TCCA-issued certificates are separate from official OSHA cards. Review your course description for details.

Processing and delivery timelines vary by program and issuing organization. Some course completion documents may be issued electronically, while official OSHA cards require processing through the authorized issuing system.

Use the Certificate Verification link available in the Student Resources section of the TCCA website. Verification availability depends on the type of certificate and its issuing organization. TCCA's tool verifies TCCA-issued course completion certificates only. Official OSHA cards are issued through the authorized OSHA issuing system and are not verified through TCCA.

Contact TCCA with your full name, course title, and training date. Corrections or replacements are subject to the applicable issuing organization's procedures and requirements. Additional processing requirements or fees may apply where permitted.

Refund and cancellation eligibility depends on TCCA's published policy and any applicable course-specific terms. Please review the official Refund Policy before registering.

Class transfers may be subject to availability, course requirements, and TCCA's published policies. Contact TCCA as soon as possible to discuss your circumstances.

Students must complete the required instructional hours and applicable participation requirements. Missing training may prevent successful course completion. Contact TCCA promptly regarding any absence. Make-up instruction or transferring to another session is not guaranteed.

If TCCA must change or cancel a scheduled course, affected participants will receive information about the available arrangements in accordance with TCCA's policies.

Visit the Contact Us page to submit an inquiry or find TCCA's current contact information and office hours. For faster assistance, include your full name, course title, scheduled training date, and a brief description of your question.